Legal Information
Privacy Policy
Mindtree Psychological Services, LLC (DBA Empathyway Psychological Services)
PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING WWW.EMPATHYWAY.COM (HEREINAFTER REFERRED TO AS THE “SITE”).
This Privacy Policy is intended to inform visitors to the Site about the types of information we collect, how such information may be used or disclosed, and the measures we take to protect it.
The Site and its Content are owned and operated by Mindtree Psychological Services, LLC (DBA Empathyway Psychological Services).
IMPORTANT NOTE: By accessing, viewing, browsing, or otherwise using the Site, you acknowledge that you have read this Privacy Policy and understand the practices described herein. If you do not agree with this Privacy Policy, please discontinue use of the Site.
If you have any questions regarding this Privacy Policy, please contact us at hello@empathyway.com.
1. Definitions
“Company,” “We,” “Our,” or “Us” means Mindtree Psychological Services, LLC (DBA Empathyway Psychological Services).
“Site” means www.empathyway.com and any associated webpages, content, or features operated by the Company.
“Content” means any and all written, visual, audio, or other information contained on the Site, including but not limited to articles, graphics, descriptions of services, educational information, and other website materials.
“Personal Information” means information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual, including but not limited to names, email addresses, telephone numbers, Internet Protocol (“IP”) addresses, and other identifying information.
“You” or “Your” means any individual accessing, viewing, or otherwise using the Site.
2. Company Statement
The Site and its Content are owned by Mindtree Psychological Services, LLC (DBA Empathyway Psychological Services).
The Company respects your privacy and is committed to protecting Personal Information collected through the Site and related communications.
We collect, use, maintain, and disclose Personal Information in accordance with this Privacy Policy and applicable laws and regulations.
The purpose of the Site is to provide information and education concerning clinical psychology, mental health, psychotherapy, and psychological services offered by the Company.
3. What Kind of Personal Information Do We Collect?
Personal Information You Provide:
When you contact the Company by email or otherwise communicate with us, you may voluntarily provide Personal Information, including your name, email address, telephone number, and any information contained in your correspondence.
We use this information to respond to your inquiries, provide information about our services, and facilitate consultation or scheduling requests when appropriate.
You are not required to provide Personal Information merely to browse the Site.
Personal Information Automatically Collected:
Through use of the Site, certain information may be collected automatically by our website hosting provider and other technologies necessary for website operation, maintenance, and security.
Such information may include your IP address, approximate geographic location, browser type, device information, pages requested, referring website, and dates and times of access.
This information may be collected through server logs and related technologies and may be used to maintain website functionality, identify technical problems, monitor security, and improve the performance of the Site.
We also use Google Search Console to monitor the Site’s visibility and performance in Google Search. Google Search Console provides search performance and indexing information and does not, by itself, require the installation of Google Analytics or visitor-tracking cookies on the Site.
4. When Do We Collect Personal Information?
We may collect Personal Information when you contact us by email, voluntarily communicate with the Company, browse the Site, or otherwise provide information in connection with an inquiry about our services.
If you are merely viewing the Site, you are not required to provide your name, email address, telephone number, or other identifying information. However, certain technical information may be collected automatically as described in Section 3.
Electronic Communications:
The Site provides an email address through which visitors may contact the Company.
When you contact us by email, your message may be transmitted through your email provider and other electronic communication systems before being received by the Company.
Although we take reasonable measures to protect information received by our practice, ordinary email communications may not be fully secure.
We encourage visitors not to include detailed medical histories, sensitive psychological information, or other confidential health information in initial email inquiries.
Contacting the Company through the Site or by email does not, by itself, establish a psychologist-patient relationship.
5. How Do We Use Your Personal Information?
We may use Personal Information collected through or in connection with the Site for the following purposes:
- To respond to inquiries, questions, or requests for information;
- To provide information about the Company’s psychological services;
- To facilitate consultations and scheduling when appropriate;
- To maintain, operate, secure, and improve the Site;
- To identify and address technical or security-related issues;
- To comply with applicable laws, regulations, and legal obligations; and
- To protect the rights, property, and safety of the Company and others, as permitted by law.
We do not use information provided in prospective client inquiries for unrelated marketing purposes without an appropriate legal basis or authorization.
6. Do We Share Your Personal Information With Anyone?
In general, we do not sell, rent, trade, or otherwise disclose your Personal Information to outside third parties for their independent marketing or advertising purposes.
However, we may disclose Personal Information under the following circumstances:
Third-Party Service Providers: We may share information with third-party service providers that assist us in operating and maintaining the Site, providing email services, maintaining website security, and performing other necessary business functions. Such disclosures are limited to information reasonably necessary for those services and are subject to applicable privacy, security, and confidentiality requirements.
Legal Requirements: We may disclose Personal Information when required or permitted by applicable law, regulation, court order, subpoena, or other lawful legal process.
Protection of Rights and Safety: We may disclose information when reasonably necessary and legally permitted to protect the rights, property, or safety of the Company, Site visitors, or others.
Business Operations: Information may be disclosed in connection with a lawful business transition or other legitimate business operation, subject to applicable privacy and confidentiality requirements.
Nothing in this section is intended to authorize the disclosure of protected health information in a manner inconsistent with applicable healthcare privacy laws or professional confidentiality obligations.
7. How Do We Protect Your Personal Information?
We take reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, use, disclosure, alteration, or destruction.
The Site uses secure website connections and other security measures intended to protect information transmitted to and from the Site.
Personal Information maintained by the Company is subject to appropriate access restrictions and security practices.
The Company uses Google Workspace for business email communications and takes measures intended to safeguard information received through its email systems.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
By using the Site or communicating with the Company electronically, you acknowledge that electronic communications may involve inherent privacy and security risks.
In the event of a security incident involving Personal Information, we will take appropriate action and provide any notifications required by applicable law.
8. Confidentiality of Clinical Information and Healthcare Privacy
Mindtree Psychological Services, LLC (DBA Empathyway Psychological Services) provides professional psychological services subject to applicable federal and state laws, regulations, and professional standards concerning patient privacy and confidentiality.
This Privacy Policy primarily governs Personal Information collected through the public-facing Site and related general website communications.
Information obtained in connection with the provision of psychological services, including clinical records, treatment information, and other protected health information, is subject to additional confidentiality and privacy protections under applicable law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable.
The collection, use, disclosure, maintenance, and protection of protected health information are governed by applicable healthcare privacy requirements and the Company’s separate Notice of Privacy Practices.
This Privacy Policy does not replace or supersede the Company’s Notice of Privacy Practices or any other legally required patient privacy disclosures.
A copy of the Company’s Notice of Privacy Practices is available upon request and through any additional means required by applicable law.
9. Do We Use Cookies or Website Analytics?
The Site may use cookies and similar technologies necessary to support website functionality, security, and performance.
Cookies are small data files that a website or its service provider may place on your computer, mobile phone, or other device through your web browser.
Such technologies may be used to support essential website functions, maintain security, remember certain website preferences, or identify technical problems.
Our website hosting provider may also collect server access logs and related technical information, including IP addresses, pages requested, dates and times of access, and general website activity. This information may be used for website administration, security monitoring, troubleshooting, and performance evaluation.
The Company uses Google Search Console to monitor website performance in Google Search, identify indexing issues, and evaluate search visibility. Google Search Console does not, by itself, require the installation of visitor-tracking cookies on the Site.
The Company does not currently use Google Analytics for website visitor tracking and does not intentionally use advertising pixels to track visitors for targeted behavioral advertising.
You may choose to disable or restrict cookies through your browser settings. However, disabling certain cookies may affect website functionality.
We recognize that information concerning visits to a psychological services website may be sensitive and seek to limit unnecessary collection and disclosure of visitor information.
10. Third-Party Links
Occasionally, at our discretion, we may include links to third-party websites, articles, resources, or services on the Site.
These third-party websites may have separate and independent privacy policies, terms of use, and security practices.
We do not control the content, privacy practices, or security measures of websites operated by third parties.
Accordingly, to the extent permitted by applicable law, the Company is not responsible or liable for the privacy practices, content, or activities of such third-party websites.
We encourage visitors to review the privacy policies of any third-party websites they access.
11. Children's Privacy
The Site is intended to provide general information about psychological services and is not directed toward children under the age of thirteen (13).
We do not knowingly solicit or collect Personal Information directly from children under the age of thirteen through the Site.
If you are a parent or legal guardian and believe that a child under the age of thirteen has provided Personal Information to us through the Site, please contact us at hello@empathyway.com so that we may review the matter and take appropriate action.
This section does not alter any separate privacy or confidentiality obligations that may apply to psychological services provided to minors.
12. Correction and Deletion of Personal Information
If you believe that Personal Information maintained by the Company is incorrect or incomplete, or if you wish to request its correction or deletion, please contact us at hello@empathyway.com.
We will review such requests in accordance with applicable law. Certain information, including clinical records, may be subject to separate legal and professional retention requirements.
13. Retention of Personal Information
We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.
Clinical records and protected health information are subject to separate retention requirements.
14. Changes to This Privacy Policy
We reserve the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our website, business practices, legal obligations, or other relevant circumstances.
Any changes will be posted on this page, together with an updated revision date.
We encourage you to review this Privacy Policy periodically to remain informed about how Personal Information is collected, used, and protected.
Your continued use of the Site following the posting of an updated Privacy Policy constitutes continued use of the Site subject to the then-current policy, to the extent permitted by applicable law.
15. Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us using the following information:
Mindtree Psychological Services, LLC
DBA Empathyway Psychological Services
Website: www.empathyway.com
Mailing Address:
P.O. Box 1894
Herndon, VA 20172
Email: hello@empathyway.com
Last Updated: Octber 16, 2026